CONTACT

• Front desk and emergency phone number
• Commercial contact person, customer support

SERVICES AND FACILITIES

Technical charateristics

• Type of storage facility
• Total amount of working gas
• Informations about storage capacities (C.2.4.3)
• Injection and withdrawal capacity (C.2.4.4)
• Maximum injection capacities and commercial curves
• Maximum withdrawal capacities and commercial curves

Offered Services

• Offered Services (C.3)
• Firm and interruptible services (C.3.2)
• Constraints to the injection and withdrawal schedules (C.6.2)
• Utilisation Profiles and adjustment factors of the PI and PE Performance (C.2.4.5)
• Storage contract (C.5.3)
• Contract duration (Ref. Thermal Year)

HOW TO BECOME A CUSTOMER/USER

How to book capacity

• User qualification and access requirements (C.5.1)
• Guarantees and credit rating (C.5.2.1)
• Publication of storage capacities
• Peak seasonal auction procedure
• Facsimile forms
• Assignment of storage capacities at the start of the thermal year (C.5.8)
• Booking and (re)nomination procedure (C.6.6)
• Access request manual to IT platform (ESCoMaS)

Contract Information

• Terms & conditions
• Contract Information (C.5.3)
• Yearly maintenance plan
• Guarantees and credit rating (C.5.2.1)
• Invoicing and payment (C.16)
• Early termination of the contract (C.17.4)

TSO Information

• TSO Information (external link)

CAPACITIES

Primary Market

• Capacities of primary market (bundled and firm)
• Assigned capacities

Secondary Market

• Shippers Balancing Services (C.5.9.2)
• Unbundled and interruptible capacities
• Capacity and gas trading (C.7)

TARIFFS AND PRICING

Pricing/Tariff Information

• Pricing/Tariff Information
• Prices for the storage services (C.8.8)
• Balancing charges (C.8.4)
• Attribution of electricity consumption, duties and regional surtaxes (C.16.Annex A)
• Types of invoices (C.16.2)
• The content of invoicing documents (C.16.3)

Fee/Tariff Calculator

• Fee/Tariff Calculator

LEGAL DOCUMENTATION

Storage codes

• Link to storage code
• Update of storage code

Regulation and Legislation

• Regulation and Legislation (C.1)

OPERATIONAL INFORMATION

Maintenance

• Link to maintenance plan
• Unplanned Outages (C.13.3.4)

Operational data

• Information published on the website (C.2.5)
• Injection and withdrawal flow
• Gas stock report
• Historical data

MISCELLANEOUS

Projects

• Project and latest infrastructures development